Monday 4 February 2013

Outsourcing Thoughts in a Scalable Business


Outsourcing some of your business tasks is essential when creating a "Scalable Business"

Scalable Business Defined 
Scalability is the ability of a system, network, or process, to handle a growing amount of work in a capable manner or its ability to be enlarged to accommodate that growth. Also to be able to scale down operations when the economy or market conditions dictate.

Cleanse Your Operation

  • Process Map Your Business
  • What can be automated: Automate
  • What cannot then: Delegate


Automation
Whatever tasks can be automated by our computer systems and software then do so.

Do Not Delegate Chaos
If your business processes are not mapped accurately then you cannot delegate and outsource the task successfully.

If you are running around like a headless chicken and not getting "your stuff" done, then handing all your "stuff" over to an outsource worker without good instructions / procedures documented will only mean that then they will also not get "your stuff" done!

If your desk or business life is in chaos then outsourcing chaos to someone else will not be effective but it will be expensive.

Effectiveness
Being efficient doesn't necessarily mean that you are being effective - don't get the two confused.

Being effective is about doing the right things to achieve your goal.

Being efficient is about doing the things without wasted time or effort.

Automating Inefficiencies will cause chaos whilst automating efficiencies will be hugely effective.

Elimination
Analyse your business tasks and any tasks that we do by habit but are now not essential to the business then eliminate them altogether.

Delegate and Outsource
  • Delegating time consuming non-core repetitive tasks will save you time and money.
  • Tasks can then be documented and instructed can be outsourced.
  • Outsource well defined but time consuming tasks.
  • Outsource the answering of common questions in customer Service.


Future Proofing Your Business
Outsourcing means that you have to document, step by step in fine detail, all of your company's key information, knowledge and procedures. Which is saved in a central online location so procedures can be amended or updated to suit as your business develops.

Did You Know
A number of the very largest Gift House Distributors in the USA outsource many tasks on a daily basis.

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